Customer Service
team@pokechest.net
We want to assure you that at our store, customer satisfaction and trust are our top priorities. That's why we guarantee that all Pokémon cards we offer are 100% authentic, sourced from verified source. Our dedication to quality ensures that when you shop with us, you can be confident that you're getting genuine Pokémon cards to add to your cherished collection. So go ahead and explore our selection, knowing that you're in good hands with us!
At PokéChest, your happiness is our top priority. We are committed to providing you with an exceptional shopping experience, from the moment you explore our products to the time you receive your prized items. Our 100% Happiness Guarantee ensures that you can shop with confidence, knowing that we will do everything we can to ensure your satisfaction.
If you encounter any issues or have concerns about your purchase, our dedicated customer support team is here to assist you. We promise to work closely with you to address your concerns and find a solution that leaves you feeling delighted with your experience.
Shop with us today, and let us bring a smile to your face with our 100% Happiness Guarantee. Happy collecting!
Please note that all purchases are final and non-refundable at PokéChest.net. Due to the nature of the digital product and the exclusivity of the content, we cannot offer refunds or exchanges. By purchasing at our store, you acknowledge and agree to our no refund policy.
Upon the sale of any products at PokéChest.net, your order will be dispatched within 3 business days.
Designated products will be shipped with tracking and be delivered in 3 to 7 business days, depending on your location, while some products may be shipped with untracked shipping methods. For untracked shipping orders, please expect up to 14 business days for delivery. The shipping details will be listed upon checkout.
My order for my pokemon refill came in quicker than expected! I was told because of large demand and exporting products would be delayed and take longer than usual. So I ordered more cards in advance without worrying that I would run out soon but surprisingly it came in quick. Thank you for the timely delivery
Wonderful product and price and includes shipping to help with my margins. Takes less than a week to get to me
Items received in a timely manner!
My order for my pokemon refill came in quicker than expected! I was told because of large demand and exporting products would be delayed and take longer than usual. So I ordered more cards in advance without worrying that I would run out soon but surprisingly it came in quick. Thank you for the timely delivery
Wonderful product and price and includes shipping to help with my margins. Takes less than a week to get to me
Items received in a timely manner!
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